Department of Labor and Regulation

Unemployment Insurance

Unemployment Insurance Benefits - Filing a Claim

You need to file a claim for unemployment benefits within the first week that you become totally or partially unemployed. A delay may cost you benefits. You have two options for filing a claim. No matter which option you choose, you will need some important information available before filing.

  1. File online 24 hours a day, seven days a week. Before logging in, please see the browser requirements below.
  1. Contact the Call Center at 605.626.3179 Monday through Friday from 8 a.m. to 4:20 p.m. (CST). See below Tips for Using the Call Center.

See alternatives below if you:

Have a speech or hearing impairment.

Worked in a state other than South Dakota.

Important Information You Need Before Filing

  • Social Security number.
  • Phone number where you can be reached.
  • Names, addresses and phone numbers of all employers you worked for during the last 18 months.
  • Dates of employment.
  • The reason you left each job.
  • If you were employed in the military during the last 18 months, you will be asked to mail or fax a copy of your DD214.
  • If you are a federal employee, you will need information from your SF-8 form.
  • If you are not a U.S. citizen, you will be asked for your alien registration number.

Browser Requirements

You must have one of the following web browsers to file a claim online:

  • Internet Explorer version 8 or newer
  • Mozilla Firefox version 10 or newer
  • Safari Version 5.15 or newer
  • Google Chrome version 15 or newer

You must also be able to accept cookies and allow pop-ups, so be sure to check your browser settings.

We encourage you to view the video “How to properly file a claim for unemployment benefits” before starting your claim.


Tips for Using the Call Center

The Call Center experiences a high volume of calls on Mondays. Your wait time may be shorter by calling Tuesday through Thursday. As long as you call before the close of the business day on Friday, your claim will be effective that week. The Call Center is closed on state holidays.


If you have a speech or hearing impairment, call the Relay Service of South Dakota at 800.877.1113. The toll-free number can be used to establish a new or reopen an existing intrastate or interstate claim.

If you worked in a state other than South Dakota and now live in South Dakota, an interstate claim can be filed against the state where you worked and earned wages during the last 18-month period. In most states, you can file your claim by calling the state directly. Filing information, including telephone numbers to call, can be obtained by contacting the Call Center at 605.626.3179. The state where you worked will make all determinations on your eligibility according to its laws and regulations.

Download the Call or Click to File brochure (Adobe .pdf format*) containing instructions on options for filing a claim for unemployment insurance benefits. [English] [Spanish]

*Opening and printing Adobe .pdf files requires Adobe Acrobat Reader. Click here as needed to download the free Adobe Acrobat Reader.

Unemployment Insurance
420 South Roosevelt Street
Aberdeen, SD 57402-4730
Ph: 605.626.2301
Fax: 605.626.2322