Department of Labor and Regulation

Unemployment Insurance

Unemployment Insurance Benefits - Weekly Certification Filing

You must file a weekly certification for each week for which you apply for benefits. You have two options for filing the weekly certification. Depending on which option you choose, see important information below before filing.

  1. File online 24 hours a day, seven days a week. Learn what you need to know before filing online.
  1. File by phone at 605.626.3212 24 hours a day, seven days a week. Learn what you need to know before filing by phone.

View a new YouTube video on how to properly file a claim for unemployment benefits, including filing the weekly certification.

 

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What You Need to Know Before Filing Online

Weekly certifications can be filed at www.sd.uiclaims.com. A user ID and password are required to access this online system. Establishing this user ID and password will also give you access to search for employment online using SDWORKS.

To use www.sd.uiclaims.com to file your weekly unemployment insurance benefits certification, you need a computer with Internet Explorer version 5.0 or newer.

System Availability

You may file your weekly certification anytime, 24 hours a day, seven days a week. All weekly certifications submitted through www.sd.uiclaims.com are recorded at Central Standard Time. If for any reason the system is not available due to routine maintenance or processing of unemployment payments, you will receive a message the system is unavailable. Please wait approximately two hours before attempting to reenter your weekly certification.

Confirmation Your Certification Has Been Accepted

You must receive confirmation that your certification has been accepted. If you log off prior to receiving that confirmation, your certification has not been filed. If this happens, you may re-file your weekly certification online so long as it is filed within seven days of the end of the week you are claiming.

Before filing online, please also learn about the importance of timing in filing weekly certifications and what you must report.

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What You Need to Know Before Filing by Phone

When filing your weekly certification by telephone, use the number 605.626.3212. The Interactive Voice Response (IVR) system is an automated voice system that allows you to use a touch-tone telephone to file your weekly unemployment insurance certification. Be sure your telephone is set on "tone," not "pulse."

You will need your Social Security number and a Personal Identification Number (PIN) when using the phone system. You will establish this PIN number when you file your first weekly certification. Your PIN is a four-digit number you choose. You may use any combination except 0000. It should be a number you can easily remember, but no one else can guess. Please have a four-digit number in mind when you make your first weekly claim by telephone. Do not give your PIN out. No one but you should know your PIN. Your PIN is your electronic signature and has the same authority as if you had signed a paper document.

To change your PIN, you must contact the Benefit Section at 605.626.2452 during normal business hours. You will be required to provide key information regarding yourself and your claim before a new number can be assigned.

If entering hours and dollar amounts through the phone system, please use the star key (*) as your decimal point and end your entry with the pound sign (#). For example, 11.9 hours would be 11*9#, and $79.30 would be 79*30#. (See "What You Must Report When Filing a Weekly Certification" section below for more information.)

System Availability

You may file your weekly certification anytime, 24 hours a day, seven days a week. All weekly certifications submitted by phone are recorded at Central Standard Time. If for any reason the system is not available due to routine maintenance or processing of unemployment payments, you will receive a message the system is unavailable. Please wait approximately two hours before attempting to call in your weekly certification.

Confirmation Your Certification Has Been Accepted

When filing by phone, wait until you hear that your certification has been recorded. If you do not hear that confirmation, your certification has not been filed. If this happens, you may re-file your weekly certification through the phone system so long as it is filed within seven days of the end of the week you are claiming.

Before filing by phone, please also learn about the importance of timing in filing weekly certifications and what you must report.

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Importance of Timing in Filing Weekly Certifications

Weekly certification weeks always cover a calendar week beginning on Sunday and ending at midnight Saturday. You cannot file your weekly certification until after that week has ended. For example, if you are applying for benefits for a week that ends Saturday, October 20, you must wait until at least midnight Sunday, October 21 before entering your weekly certification through the Internet or IVR system.

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
- - - - - - - - - - - - - - - - - - - - - Claim Week - - - - - - - - - - - - - - - - - - - -

You only have seven days from the end of the week to file for that week. For example, if you are applying for benefits for a week that ends Saturday, October 20, you have until 11:59 p.m. Saturday, October 27 to file that weekly certification through the Internet or to call the IVR system. If you do not enter your weekly certification within that one week period of time, you may be found ineligible for benefits for that week.

If your weekly certification is not filed within that one week filing time, you will need to call the Benefit Section at 605.626.2452. This "late filed" certification may or may not be paid, depending on the reasons for it being filed late.

Unemployment insurance benefit payments are processed within two business days of filing. If there is an issue with your weekly certification that prevents payment from being issued, you will be notified. If you have any questions, please contact the Benefit Section at 605.626.2452. No benefits can be paid to you until the issue has been resolved.

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What You Must Report When Filing a Weekly Certification

You must report all hours worked and wages earned during the claim week, including self-employment. If you worked for more than one employer, please combine your hours and earnings before calling. Refer to the following example:

Employer
Total Hours
Worked
Hourly
Rate
Total
Wages
ABC Inc.
4
$6.00
$24.00
XYZ Inc.
7.9
$7.00
$55.30
Totals
11.9*
 
$79.30*
*Report these totals

You must report all holiday pay, vacation pay, annual leave, sick pay, severance pay and wages in lieu of notice. Please gather this information before submitting your weekly certification.

As a reminder, when entering hours and dollar amounts through the phone system, please use the star key (*) as your decimal point and end your entry with the pound sign (#). For example, 11.9 hours would be 11*9#, and $79.30 would be 79*30#.

You must keep a written record of all job contacts.

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Marcia Hultman, Secretary
700 Governors Drive
Pierre, SD 57501-2291
Tel. 605.773.3101
Fax. 605.773.6184